Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to suggest a casino we haven't covered yet? This page explains the best way to reach the Irish Online Casinos team and what we can (and can't) help with.
What We Can Help With
Irish Online Casinos is an independent comparison site for online casinos available to players in Ireland. We're happy to hear from readers on topics such as:
- Corrections or updates to information in our casino reviews or comparison tables
- Questions about how we rate and rank operators like Lukki, Vegasnow or BetNinja
- Feedback on the site itself — layout, missing information, or broken links
- General queries about bonuses, wagering terms, payment methods or licensing as they apply to Irish players
- Suggestions for casinos or topics you'd like to see us cover
What We Can't Help With
Because Irish Online Casinos is a review and comparison site rather than a casino operator, there are some things outside our control. We cannot process deposits or withdrawals, access or manage your player account at any casino, resolve a dispute over a bonus or a bet, or issue refunds. If you've run into an issue with your account, a payment, or a bonus at a specific casino, the fastest route is always that operator's own customer support team — they're the only ones with access to your account and the authority to act on it.
If your query relates to a wider concern about your gambling habits, our Responsible Gambling page has practical guidance and signposts to support services available in Ireland.
Before You Get in Touch
A lot of common questions are already answered elsewhere on the site, so it's worth a quick check first:
- For details on our review process, ratings and how operators are ranked, see our About Us page
- For our full terms of use, including how affiliate links and commercial relationships work, see our Terms and Conditions page
- If you're comparing options for playing without restrictions like GamStop, our guide to Non Gamstop Casinos UK 2026 covers that separately
If none of those answer what you're after, we'd still like to hear from you.
A Note on Response Times
We aim to read and respond to messages as quickly as we reasonably can, though as an independent site we don't operate a round-the-clock support desk. Please bear with us — genuine queries about our content, ratings or corrections are always given proper attention, and we'll get back to you as soon as we're able.
Our Independence, Briefly
Irish Online Casinos may earn a commission when readers sign up to a casino through links on this site. That relationship never decides our ratings — operators cannot pay for a better position, and every review reflects our own research into licensing, games, bonus terms and payment options. If you think we've got something wrong, telling us is the quickest way to get it fixed.
Playing Responsibly
Online casino gaming is intended for adults aged 18 and over, and only ever as entertainment rather than a way to make money. If you or someone close to you is concerned about gambling behaviour, our Responsible Gambling page has information on setting limits, self-exclusion and where to find independent support in Ireland.